1. Introduction
Spirit of Steel LLC (“Company,” “we,” “us,” or “our”) operates the Lucidity mobile application and website. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal information.
2. Information We Collect
We collect information you provide directly:
- Account information (name, email)
- Conversation data (voice or text interactions with the coach)
- Usage data (features used, interaction frequency)
- Device information (device type, OS version, analytics)
We do not sell, rent, or share your data with third parties for marketing.
3. How We Use Your Information
We use your information to:
- Personalize your coaching experience
- Provide and improve the Lucidity coaching service
- Maintain security and prevent abuse
- Comply with legal obligations
- Communicate with you about your account
4. Data Storage & Security
Your data is encrypted in transit (HTTPS) and at rest. We use industry-standard security practices. You can request to export or delete your data by contacting us at info@hilucidity.com.
5. Children's Privacy
Lucidity is not intended for users under 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the information and the account.
6. Retention
We retain your coaching conversations and account data while your account is active. You can request deletion at any time. Deleted data is removed from active systems within 30 days.
7. Your Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of non-essential communications
Contact us at info@hilucidity.com to exercise these rights.
8. Third-Party Services
Lucidity hosted on private cloud and sends user generated content to third-party LLM service providers that process inputs and outputs to provide services to user. OpenAI and Anthropic (language-model APIs used to power coaching features)
These services process data according to our data processing agreements.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices:
Email:
info@hilucidity.com
Company: Spirit of Steel LLC